CONTACT US
For general enquiries and expressions of interest, please use this online form.
If you have used our service and would like to offer feedback, please click here.
Alternatively, you can call 0300 300 0057
Media Enquiries
Access to Medical Records
For advice and information on how to access medical records please contact:
Email EMRTSRecords@wales.nhs.uk
Phone 0300 3000057
Or in writing to the following address:
Confidential - FAO EMRTS Cymru
Wales Air Ambulance Charity
Ty Elusen, Ffordd Angel
Llanelli Gate, Dafen
Llanelli
SA14 8LQ
What happens to the information that patients provide to the NHS?
As a patient, you provide a great deal of personal information to your hospital, GP Practice or other NHS care providers to enable staff to provide you with treatment. The information that you share with us is treated in the strictest confidence and in compliance with the law, including the Data Protection Act 1998.
For more information, please read our Privacy Notice.
The link below will take you to the NHS Direct website which explains what we use your information for, how it is kept and what you need to do to gain access to it as well as answering other questions regarding the way we use your information.
EMRTS Locations
Dafen, Llanelli (South West Wales)
EMRTS Cymru (Dafen)
Wales Air Ambulance Charity
Ty Elusen, Ffordd Angel
Llanelli Gate, Dafen
Llanelli
SA14 8LQ
Tel: 0300 3000 057
Welshpool (Mid Wales)
EMRTS Cymru (Welshpool)
Wales Air Ambulance Charity
Mid Wales Airport
Welshpool
SY21 8SG
Tel: 0300 3000 058
Caernarfon (North Wales)
EMRTS Cymru (Caernarfon)
Wales Air Ambulance Charity
Caernarfon Airport
Dinas Dinlle
Caernarfon
LL54 5TP
Tel: 0300 3000 051
Cardiff (South East Wales)
EMRTS Cymru (Cardiff)
Wales Air Ambulance Charity
Cardiff Heliport
Foreshore Road
Cardiff Bay
CF10 4LZ
Tel: 0300 3033 569