Level 2 and 3 Adult Transfers


EMRTS Cymru, working with the Wales Air Ambulance (WAA) Charity, is available to provide time-critical transfers for patients in Wales who need to move quickly between a District General Hospital and a specialist care facility.  


Key Points


  • The service for Level 2 and 3 transfers is operational 7 days per week, between the hours of 08:00 – 20:00.

  • The transfer will be undertaken by an EMRTS Cymru Consultant and Critical Care Practitioner.​

What are the benefits?

Our transfer service ensures that patients are taken to the appropriate healthcare facility in a timely manner. They also reduce some of the pressure on hospital services in Wales by freeing up staff and Welsh hospital beds. It may reduce ambulance use for long-distance transfers.

How do you contacts us?

The Air Support Desk (ASD) is the first point of contact for retrieval teams/hospitals who wish to organise a transfer.

The ASD can be accessed, between 08:00 and 20:00, by calling 0300 123 2301

Back to patient transfers page